Our technical support operates 24/7 for emergencies. For general support, we are available Monday to Friday, from 8am to 6pm. WhatsApp and email have guaranteed response within 2 hours during business hours.

We offer remote support through secure remote access software. Our team can diagnose and resolve many issues without the need for a technical visit, speeding up service.

Yes! We offer customized training, both in-person and online. We include basic operation, preventive maintenance, problem diagnosis and best practices in industrial automation.

All Rolemak equipment has a 12-month warranty against manufacturing defects. During this period, we offer free technical support, replacement parts and specialized labor.

Yes, we serve throughout the national territory. We have specialized technicians in various regions and strategic partnerships to ensure fast service anywhere.

Contact us through our channels informing the equipment model and the required part. We maintain stock of main parts and have partner suppliers for specific components.